Harness the remarkable efficiency savings created through agile and effective mobile workforce enablement and mobile working technology

Join us on this FREE half-day briefing session designed for local authorities seeking to realise the significant efficiency savings that can be delivered through the deployment of mobile working technology.

UK local authority budgets are being cut all the time. This resource constraint is having a fundamental impact on the way that public sector organisations plan and deliver key services, but at the same time customers are expecting more and more in terms of service delivery. The pressure is on for public sector organisation to find creative ways to do more with less. Channel shift programmes have tended to focus on moving customers towards self-service channels but there are also big gains to be made by deploying channel shift internally by enabling mobile working in your organisation.

Join this half day briefing session to hear how other UK local authorities are beginning to grasp the opportunity of mobile working, and how you could deliver significant benefits for both your customers and your staff by deploying mobile working technology in your organisation.

During the event you will learn:

• What mobile working looks like and how it can be planned and implemented
• What you’ll need to to get started with an agile, low risk approach to mobile working
• How to develop a wider business case for continued investment in mobile working in order to deliver savings
• How other local authorities got started with mobile working, and the challenges and opportunities they faced
• Which local authority business areas are most effectively leveraging mobile working technology
• Which local authority business processes have mobile working at the heart of their operation
• How the most skeptical local authority employees have became mobile working converts
• See examples of cutting edge technology being used in real time to deliver effective mobile workforce enablement, including how to:
  • Streamline and automate your internal processes in order to reduce costs and increase efficiency
  • Assign tasks to mobile workers whilst they are in the field
  • Integrate with back office systems and draw data held through to the mobile workers in real time
  • Capture additional task-specific data
  • Update task-related information
  • Synchronise task data with your back-office systems at any time

Who should attend?

This is a practical event designed to introduce attendees to the benefits and realities of mobile working in the public sector. It will be of particular use to you:

• If you are working as a manager or senior leader in a local authority and you have input into or responsibility for a workforce that is out in the field as part of their day to day operations.
• If you are working in a leadership capacity in a local authority and you have contact with field-based work teams that continue to rely on paper-based workflow and office-bound IT systems that require constant internet connectivity to be operational.
• If you manage inspection or maintenance processes remotely and are looking for ways in which you can automate and streamline processes.
• If you would benefit from meeting and hearing from peers in local government who have already begun to realise the benefits that mobile workforce enablement can have as an element of internal transformation.

Agenda

9.30 – Registration and coffee

10.00-10.15 – Introduction and welcome – the contemporary context for local authority operations

10.15-11.00 – The lifecycle of a service request – technology demonstration

11.00-11.20 – Coffee break

11.20-11.50 – The implementation and evolution of mobile working at Stafford Borough Council – customer case study featuring guest speaker from Stafford Borough Council

11.50-12.50 – Advanced mobile worker capability – overview and demonstration

• Project billing and costing
• Risk management and analytics
• Accessing historical inspection data from line of business systems 
• Mobile office capability
• Automated document generation
• Capturing of feedback

12.50-13.00 – Summary, conclusions and next steps

13.00 – Networking lunch