iTouchVision has become a global leading market player within the IT software market by leveraging the 4 pillars since its foundation:
Reinvent the Technology
iTouchVision was founded on the belief that there was a better way to deliver IT services. A way that is simpler and more straightforward from start (project conception) to finish (long-term production management). This belief is imbued to the core with the importance of the principles that drove the incomparable success of the Web – open standards, recognizing heterogeneity, leveraging diverse technical skills.
We had the luxury to start from scratch and make full benefit of hindsight, and we developed the most advanced mobile platform available today. Leveraging our device independent model enables a lean, high-performance approach, self-consistent across the platform, and fully customizable – adapting to your project instead of forcing the project to adapt to the software. And this advanced platform has given us a huge springboard into the cloud – building multi-tenancy, elasticity, instant provisioning, and metering to the whole platform and making it available as a service in public and private clouds.
Reinvent the Business Relationship
The world has changed – though traditional software vendors haven’t. Although our technology is leading edge, we recognize the core value to a customer is the quality of the business relationship. So we’ve taken radical steps to orient ourselves to the customer.
The value we bring to the table is based solely on building a relationship with each customer and designed to maximize their success. Through the highest quality training, support, consulting services, 24x7x365 production support, or an entire solution, our aim is to tailor our world-class expertise to each customer’s unique needs.
Reinvent the Support
We all hate getting a technical support on the phone. And it’s especially unacceptable for the critical enterprise systems. So we removed the concept of support engineers. iTouchVision support lets you interact directly with the best person who designed the software to resolve your issue quickly. When necessary, we provide hot fixes, patches, and service packs to keep your installation running smoothly.
We believe that satisfied and successful customers are the best way to make iTouchVision a successful company. And we look forward to welcoming you into that relationship as well.
Create a Great Place to Work
The heart of iTouchVision development and operations is in the UK, London. With close ties to the local universities and access to the best talent and building on the UK’s creative spirit and global leadership in new technologies, iTouchVision has become a hotbed for local innovators.
The development of world-recognised talent is aided by iTouchVision’s policy of encouraging employees to spend 1/3 of their time purely on R&D, which allows us to bring in the latest thinking and innovations.