Digital Governance Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Thu, 30 Nov 2023 11:54:58 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 From legacy systems to custom apps: Modernising your IT infrastructure https://www.itouchvision.com/modernising-your-it-infrastructure/?utm_source=rss&utm_medium=rss&utm_campaign=modernising-your-it-infrastructure Thu, 28 Sep 2023 09:06:20 +0000 https://www.itouchvision.com/?p=23338 From legacy systems to custom apps: Modernising your IT infrastructure Revamp, reinvent, and renew your IT transformation journey In today's rapidly evolving business landscape, staying competitive means adapting to new technologies and trends. One of the most critical aspects of this adaptation is modernising your IT infrastructure. For many [...]

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How is digital transformation driving growth in the public sector? https://www.itouchvision.com/digital-transformation-in-the-public-sector/?utm_source=rss&utm_medium=rss&utm_campaign=digital-transformation-in-the-public-sector Wed, 24 May 2023 09:51:00 +0000 https://www.itouchvision.com/?p=23159 How is digital transformation driving growth in the public sector? Real-world practices for the next-gen government. Technology has metamorphosed work-related aspects in all domains, including big data, customer experience software suites, automation, and more. Although the public sector is typically known for its slow, fragmented, and tedious reputation, digital [...]

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Customer Advisory Board 2019 https://www.itouchvision.com/event/customer-advisory-board-2019/?utm_source=rss&utm_medium=rss&utm_campaign=customer-advisory-board-2019 Thu, 06 Jun 2019 09:30:00 +0000 https://www.itouchvision.com/?post_type=tribe_events&p=22804 Customer Advisory Board (CAB) conference is the annual meet of the My Council Services clients. The aim is to receive feedback from our existing customers, introduce upcoming features and allow the interested councils to have a look at our platform and understand how we work.

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Why should the local government focus on bringing innovation in waste management? https://www.itouchvision.com/intelligent-waste-management/?utm_source=rss&utm_medium=rss&utm_campaign=intelligent-waste-management Fri, 08 Mar 2019 13:26:17 +0000 https://www.itouchvision.com/?p=22766 Why should local authorities focus on bringing innovation in waste management? From Fragmented to Connected & Intelligent Waste Management! ‘Smart cities’ is the term that sets high expectations and tough challenges. The definition of a smart city has been evolving over the years. Newer technologies continue to emerge [...]

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Government’s Digital Transformation Investment – Opportunities and Obstacles https://www.itouchvision.com/digital-transformation-uk/?utm_source=rss&utm_medium=rss&utm_campaign=digital-transformation-uk Fri, 23 Nov 2018 14:16:57 +0000 https://www.itouchvision.com/?p=22319 Government's Digital Transformation Investment – Opportunities and Obstacles Strategizing a Digitally Strong Economy! The sparks of digital transformation are lighting all the sectors. The business world is focusing on different use-cases to leverage the technology in every possible manner. With a few failures and more successful examples, it [...]

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How owning the IT systems can help local councils to improve services? https://www.itouchvision.com/government-digital-transformation/?utm_source=rss&utm_medium=rss&utm_campaign=government-digital-transformation Mon, 14 May 2018 13:30:39 +0000 https://www.itouchvision.com/?p=22003 How owning the IT systems can help local councils to improve services? Risk. Innovate. Enhance. It is impossible to compare the functioning of a government to any large multi-national organisation. The government caters to all the citizens by providing different services. It has to meet expectations of the [...]

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4 ways ‘Chatbots’ support the Local Authorities to provide better services https://www.itouchvision.com/artificial-intelligence-in-public-sector/?utm_source=rss&utm_medium=rss&utm_campaign=artificial-intelligence-in-public-sector Mon, 07 May 2018 14:17:07 +0000 https://www.itouchvision.com/?p=21985 4 ways ‘Chatbots’ support the Local Authorities to provide better services                          Growing Importance of Artificial Intelligence in Public Sector!          ‘Chatbot’ has become quite a popular term in the customer service industry. This innovation triggers a new level of customer support and help. From big companies to SMEs, [...]

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How can tech companies procure business within the public sector? https://www.itouchvision.com/government-contracts-for-small-businesses/?utm_source=rss&utm_medium=rss&utm_campaign=government-contracts-for-small-businesses Wed, 02 May 2018 11:43:48 +0000 https://www.itouchvision.com/?p=21968 How can tech companies procure business within the Government sector? Insights on Winning Government Contracts for Small Businesses! ‘Government-as-a-Platform’ has become quite a popular term in the recent times. The advancements in the technology are creating newer opportunities for the public sector. It will transform their working and [...]

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How can investment in IT help local councils improve the road quality? https://www.itouchvision.com/highway-maintenance-software/?utm_source=rss&utm_medium=rss&utm_campaign=highway-maintenance-software Fri, 20 Apr 2018 11:49:40 +0000 https://www.itouchvision.com/?p=21950 How can investment in IT help local councils improve the road quality? Paving a smooth roadway for better economy and happy citizens! Roads are the basic building blocks of development. The local roads and highways play a key role in connecting the cities, counties, shires, rural areas, provinces, and countries. [...]

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Importance of IoT in Public Sector https://www.itouchvision.com/uk-iot-public-sector/?utm_source=rss&utm_medium=rss&utm_campaign=uk-iot-public-sector Mon, 19 Mar 2018 13:42:35 +0000 https://www.itouchvision.com/?p=21887 Importance of IoT in Public Sector CAB – Connect. Analyse. Brim. The connected devices have found their place everywhere. Internet of Things or IoT is a hot potato of the recent times. This technology is all about the devices connected via a network. It involves exchanging the data, [...]

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