Posts by Karl Connolly https://www.itouchvision.com/author/karl-connolly/ UK Customer Service Software, Cloud Service and Support CRM platform Thu, 02 Aug 2018 05:21:25 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 Budget Solutions to Help You Stop Wasting Your Cash https://www.itouchvision.com/budget-solutions/?utm_source=rss&utm_medium=rss&utm_campaign=budget-solutions Tue, 16 Jan 2018 08:27:26 +0000 https://www.itouchvision.com/?p=21782 Budget solutions to help you stop wasting your Cash A wise advice to save before it’s gone! Are you looking to save some extra cash this year? Whether you start recording your expenses to help you identify where your cash is being wasted, or you choose something to [...]

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Guest Blog – Are you using your CRM Software to its full potential? https://www.itouchvision.com/crm-software-capabilities/?utm_source=rss&utm_medium=rss&utm_campaign=crm-software-capabilities Tue, 28 Nov 2017 10:30:32 +0000 https://www.itouchvision.com/?p=21713 Are You Using Your CRM Software To Its Full Potential? Revenue. Retention. Result. Forming and maintaining positive relationships with the customers is a key aspect of any business. The primary purpose of any CRM software is to streamline all customer interactions. It has the ability to turn customer [...]

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How IoT and 5G will shape the next generation of Council Services? https://www.itouchvision.com/future-government-council-services/?utm_source=rss&utm_medium=rss&utm_campaign=future-government-council-services Fri, 29 Sep 2017 09:40:41 +0000 https://www.itouchvision.com/?p=21555 How IoT and 5G will shape the next generation of Council Services? A bundle of opportunities for the future government! Digital communication is running the entire world. The advent of modern technologies with the mobile networks has made work smarter and communication faster. As a result, people are [...]

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Guest Post – Why Personalised Marketing makes a Difference? https://www.itouchvision.com/personalised-marketing-makes-difference/?utm_source=rss&utm_medium=rss&utm_campaign=personalised-marketing-makes-difference Tue, 25 Jul 2017 07:08:21 +0000 https://www.itouchvision.com/?p=21294 Why personalised marketing makes a difference? A better chance to connect, win and retain the customers! Successful marketing is more “up close and personal” than ever before. A trend that is highly likely to continue. If you still rely on scattergun campaigns and mass marketing techniques, you may [...]

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Guest Blog – Future Customer Service Trends https://www.itouchvision.com/future-customer-service-trends/?utm_source=rss&utm_medium=rss&utm_campaign=future-customer-service-trends Thu, 25 May 2017 09:00:14 +0000 https://www.itouchvision.com/?p=21032 Future customer service trends to look out for! Strategize your actions in present to sustain the competition in future. Your customer service is the face of your business and today, reputation is everything. In this guest post, we have an expert sharing insights on the future customer service [...]

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Guest Blog – How to measure the quality of your customer service? https://www.itouchvision.com/measuring-customer-service-quality/?utm_source=rss&utm_medium=rss&utm_campaign=measuring-customer-service-quality Fri, 28 Apr 2017 10:52:47 +0000 https://www.itouchvision.com/?p=20847 How To Measure The Quality Of Your Customer Service? Attention. Analysis. Assertion. Customer service is one of the aspects of a business that is difficult to map on a chart like others. In today's post, our guest author shares some valuable insights on measuring customer service quality and [...]

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What does the future of FMCG technology hold? https://www.itouchvision.com/future-fmcg-technology/?utm_source=rss&utm_medium=rss&utm_campaign=future-fmcg-technology Fri, 17 Mar 2017 10:45:17 +0000 https://www.itouchvision.com/?p=20577 What does the future of FMCG technology hold? Evaluating the impact at present and exploring the upcoming benefits! Opportunities don't happen. You create them.                       - Chris Grosser                  [...]

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Top 3 must have tools for UK Councils in 2017 https://www.itouchvision.com/top-3-tools-transforming-local-government-2017/?utm_source=rss&utm_medium=rss&utm_campaign=top-3-tools-transforming-local-government-2017 Fri, 02 Dec 2016 12:30:38 +0000 https://www.itouchvision.com/?p=19522 Top 3 must-have tools for UK Councils in 2017 Transforming local government with digital strategy services! UK councils have come a long way dealing with substantial challenges and severe conditions. The sticky situation for the councils to increase citizen satisfaction with a decreasing spending power has raised the [...]

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What payment gateways do you integrate into? https://www.itouchvision.com/payment-gateway-integration/?utm_source=rss&utm_medium=rss&utm_campaign=payment-gateway-integration https://www.itouchvision.com/payment-gateway-integration/#respond Tue, 14 Jun 2016 09:45:15 +0000 https://www.itouchvision.com/?p=17753 What payment gateways do you integrate into? Our platform provides end-users with the functionality to pay the bills for their services or orders, making it a complete solution for the organization and their customers. Every transaction done via our platform is totally secure and the users need not worry about [...]

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What is the lead time to implement an online payment gateway? https://www.itouchvision.com/online-payment-gateway/?utm_source=rss&utm_medium=rss&utm_campaign=online-payment-gateway https://www.itouchvision.com/online-payment-gateway/#respond Tue, 14 Jun 2016 09:32:00 +0000 https://www.itouchvision.com/?p=17747 What is the lead time to implement an online payment gateway? As per the client’s request, our team can integrate the required online payment gateway to the application and portal in the minimal time of two weeks for the below mentioned list that includes Barclaycard, Civica, Capita, Worldpay. [...]

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