Technology Archives - iTouchVision

5 things that are NOT relevant in modern customer service

Fri, 27 Sep 2019 09:34:05 +0000

5 things that are NOT relevant in modern customer service Think like a customer, Act as an employee! What is customer service? It may include several things and hold different meanings. Perhaps, it’s a term that is extremely important for all businesses. Coming to a proper definition, there [...]

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Why is it necessary to address the rising Enterprise Application Integration (EAI) challenges?

Fri, 05 Apr 2019 10:21:29 +0000

Why should businesses address the Enterprise Application Integration challenges immediately? Integration challenges and opportunities of the digital era! ‘Connected Customer Experience’ is one of the hottest trends in the market. All the customer-centric organisations are competing on the basis of the experience and service apart from their products. [...]

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Why should the local government focus on bringing innovation in waste management?

Fri, 08 Mar 2019 13:26:17 +0000

Why should local authorities focus on bringing innovation in waste management? From Fragmented to Connected & Intelligent Waste Management! ‘Smart cities’ is the term that sets high expectations and tough challenges. The definition of a smart city has been evolving over the years. Newer technologies continue to emerge [...]

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HVAC Industry’s Journey towards a Smarter Future

Fri, 01 Feb 2019 09:54:16 +0000

HVAC Industry’s Journey towards a Smarter Future Collaboration. Optimisation. Mobilisation. Digital transformation is a hot potato in every sector. It has made business operations flexible, responsive and connected. HVAC is not an exception. The HVAC industry is leading towards digital-led innovation to do more meaningful business. The digitally-enabled [...]

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Mobilising the Workforce in 2019!

Fri, 11 Jan 2019 10:27:50 +0000

Mobilising the Workforce in 2019! What are the technology trends for the workforce? Hello 2019, Hello Mobility! We are in the first week of the New Year and it’s time to talk business. This year seems to be quite amazing already on the technological front. We expect to [...]

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Guest Blog- The ultimate guide to Field Force Automation!

Fri, 14 Dec 2018 10:06:47 +0000

What things should you know about Field Service Automation? The ultimate guide to Field Force Automation! If you’ve landed here, you’ve probably heard someone — maybe a competitor, consultant, or team member — mention what they like about using field service automation. Now, you’re looking to dig a [...]

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Does Your Ticket Management Software Help or Hinder Your Operations?

Fri, 07 Dec 2018 10:04:56 +0000

Does your Ticket Management Software help or hinder your operations? Choose Smartly, Optimise Effectively, And Invest Beneficially! Every organisation encounters issues, whether they are internal or external. The management addresses some of the administrative as well as high-level issues. On the other hand, the IT department handles the [...]

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Government’s Digital Transformation Investment – Opportunities and Obstacles

Fri, 23 Nov 2018 14:16:57 +0000

Government's Digital Transformation Investment – Opportunities and Obstacles Strategizing a Digitally Strong Economy! The sparks of digital transformation are lighting all the sectors. The business world is focusing on different use-cases to leverage the technology in every possible manner. With a few failures and more successful examples, it [...]

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Why a scaling business needs the perfect employee management system?

Fri, 26 Oct 2018 13:38:07 +0000

Technology in the form of employee management system is a cost-effective and long-term solution to streamline the scaling-up process of a business.

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Are Chatbots Changing the Healthcare Landscape?

Thu, 23 Aug 2018 10:52:08 +0000

Are Chatbots Changing the Healthcare Landscape? Smarter Diagnosis. Faster Treatment. Reduced Costs. Technology has always been a vital component of healthcare. Without it, a majority of procedures and diagnoses would be far less successful. Besides, many of them would have not even been possible. Recently, autonomous programs have become [...]

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