Lone Worker Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Thu, 29 Oct 2020 12:09:51 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 Guest Blog- The ultimate guide to Field Force Automation! https://www.itouchvision.com/field-force-automation-tools/?utm_source=rss&utm_medium=rss&utm_campaign=field-force-automation-tools Fri, 14 Dec 2018 10:06:47 +0000 https://www.itouchvision.com/?p=22339 What things should you know about Field Service Automation? The ultimate guide to Field Force Automation! If you’ve landed here, you’ve probably heard someone — maybe a competitor, consultant, or team member — mention what they like about using field service automation. Now, you’re looking to dig a [...]

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Top 5 Pain Points of Field Service Technicians https://www.itouchvision.com/mobile-field-service-challenges/?utm_source=rss&utm_medium=rss&utm_campaign=mobile-field-service-challenges Mon, 26 Mar 2018 12:56:50 +0000 https://www.itouchvision.com/?p=21903 Top 5 Pain Points of Field Service Technicians Resolve the miseries of these ‘Problem-Fixers!’ You need to be aware of what others are doing, applaud their efforts, acknowledge their successes, and encourage them in their pursuits. When we all help one another, everybody wins. -Jim Stovall [...]

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How will automated FSM futureproof the oil & gas industry? https://www.itouchvision.com/automated-oil-and-gas-software/?utm_source=rss&utm_medium=rss&utm_campaign=automated-oil-and-gas-software Fri, 01 Dec 2017 08:42:12 +0000 https://www.itouchvision.com/?p=21726 How will automated FSM future-proof the Oil & Gas industry? Embrace the Culture of Work Optimisation and Service Digitisation! The dynamics of oil and gas industry are ever changing. They have made it difficult for the companies to realise their business goals. With the unmatched supply and demand cycle, [...]

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How managing your workforce reduces different business risks? https://www.itouchvision.com/managing-your-workforce-risks/?utm_source=rss&utm_medium=rss&utm_campaign=managing-your-workforce-risks Thu, 19 Oct 2017 09:31:38 +0000 https://www.itouchvision.com/?p=21610 How managing your workforce reduces different business risks? Proper workforce management is essential for long-term success! Your number one customers are your people. Look after employees first and then customers last. – Ian Hutchinson Workforce management is vital for business success. [...]

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A Long-Lasting Partnership: Field Service Technicians and Mobile Apps https://www.itouchvision.com/field-service-app-powerful-features/?utm_source=rss&utm_medium=rss&utm_campaign=field-service-app-powerful-features Fri, 01 Sep 2017 11:26:57 +0000 https://www.itouchvision.com/?p=21388 A Long-Lasting Partnership: Field Service Technicians and Mobile Apps 5 Performance-Enhancing Features of Field Service App Service dominates customer relationship management. There has been a consistent rise in service delivery for customer convenience. This has made field operations a mandate for many businesses. More and more customers prefer [...]

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A Complete Guide to Planned Preventive Maintenance Strategy https://www.itouchvision.com/best-planned-preventive-maintenance-strategy/?utm_source=rss&utm_medium=rss&utm_campaign=best-planned-preventive-maintenance-strategy Fri, 16 Jun 2017 11:12:49 +0000 https://www.itouchvision.com/?p=21111 A Complete Guide to Planned Preventive Maintenance Strategy Because prevention is always better than cure! Planning is bringing the future into the present so that you can do something about it now. - Alan Lakein A service business organisation should [...]

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Join iTouchVision at Field Service Management Expo 2017 https://www.itouchvision.com/event/itouchvision-field-service-management-expo-2017/?utm_source=rss&utm_medium=rss&utm_campaign=itouchvision-field-service-management-expo-2017 https://www.itouchvision.com/event/itouchvision-field-service-management-expo-2017/#respond Tue, 20 Jun 2017 00:00:00 +0000 https://www.itouchvision.com/?post_type=tribe_events&p=21002 We love fascinating people with the wonders of technology. It always feels great to help enterprises realise their business goals by amalgamating their processes with tech automation. This time again, we are going to be at the Field Service Management Expo 2017. About the Show Field Service Management Expo is Europe's one of the most [...]

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How to choose the right customer service management solution for your industry? https://www.itouchvision.com/industry-wise-customer-service-management-solution/?utm_source=rss&utm_medium=rss&utm_campaign=industry-wise-customer-service-management-solution Fri, 10 Mar 2017 13:40:41 +0000 https://www.itouchvision.com/?p=20517 How to choose the right customer service management solution for your industry? Because random decisions can be risky for business! Across the globe, companies are undertaking various technology-driven initiatives. The main reasons include boosting sales, productivity and creating customer experiences. The results are quite positive! Seeking the right [...]

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A Comprehensive Guide for Field Service Dynamics https://www.itouchvision.com/field-service-management-system-guide/?utm_source=rss&utm_medium=rss&utm_campaign=field-service-management-system-guide https://www.itouchvision.com/field-service-management-system-guide/#respond Wed, 08 Feb 2017 10:22:54 +0000 https://www.itouchvision.com/?p=19809 A Comprehensive Guide for Field Service Management in 2017 What’s inside the guide? Field service management is often referred to as a mobility business. It is one of the arduous sectors dealing with off-site mobile workers, office administration employees and diversely located customers with varied service requests [...]

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Digital Transformation in Energy Industry https://www.itouchvision.com/white-paper-digital-transformation-in-energy-industry/?utm_source=rss&utm_medium=rss&utm_campaign=white-paper-digital-transformation-in-energy-industry https://www.itouchvision.com/white-paper-digital-transformation-in-energy-industry/#respond Thu, 19 Jan 2017 10:40:26 +0000 https://www.itouchvision.com/?p=19906 How to embrace the digital transformation in energy industry? What’s inside the guide for the industry professionals? Energy and utility companies are facing constant challenges owing to the global changes in customer expectations and financial crisis. To position itself well for the future, every enterprise in the energy and [...]

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