AI in customer service Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Wed, 14 Feb 2024 12:09:18 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 AI in customer support for UK councils: Transforming public sector helpdesks https://www.itouchvision.com/ai-in-customer-support-helpdesk/?utm_source=rss&utm_medium=rss&utm_campaign=ai-in-customer-support-helpdesk Wed, 14 Feb 2024 12:09:18 +0000 https://www.itouchvision.com/?p=23440 AI in customer support for UK councils Transforming public sector helpdesks In today's digital age, the integration of Artificial Intelligence (AI) into customer support has become a game-changer for public sector entities like UK councils. Among the various AI-powered tools, chatbots and automation are revolutionising the helpdesk ecosystem, enhancing operational efficiency [...]

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]]> 23440 How AI is revolutionising customer service: The ultimate guide in 2023 https://www.itouchvision.com/ai-customer-service/?utm_source=rss&utm_medium=rss&utm_campaign=ai-customer-service Mon, 10 Jul 2023 09:13:01 +0000 https://www.itouchvision.com/?p=23218 How AI is revolutionising customer service: The ultimate guide in 2023 A detailed exploration of current trends and future possibilities. Artificial Intelligence (AI) is no longer an alien concept but a reality that is transforming our everyday lives. It's a technological force that's bringing about radical shifts in various sectors, driving [...]

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