ai for local government Archives - iTouchVision

AI in customer support for UK councils: Transforming public sector helpdesks

Wed, 14 Feb 2024 12:09:18 +0000

AI in customer support for UK councils Transforming public sector helpdesks In today's digital age, the integration of Artificial Intelligence (AI) into customer support has become a game-changer for public sector entities like UK councils. Among the various AI-powered tools, chatbots and automation are revolutionising the helpdesk ecosystem, enhancing operational efficiency [...]

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5 steps to integrate AI into your workforce management strategy

Fri, 04 Aug 2023 11:19:35 +0000

5 steps to integrate AI into your workforce management strategy Unleash AI's potential: Revolutionise your workforce management It’s fascinating to witness how artificial intelligence (AI) has transitioned from being an experimental venture to an indispensable business tool. As of 2023, 92% of surveyed organisations report measurable benefits as a [...]

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Harnessing Artificial Intelligence for efficient public service delivery – a practical guide for the local authorities

Wed, 26 Jul 2023 13:06:12 +0000

Harnessing Artificial Intelligence for efficient public service delivery Our practical approach towards implementing AI for UK councils A report by World Health Organisation (WHO) estimates that approximately 1.3 million people die each year as a result of road traffic crashes. According to Governing magazine report, 53% of local government officials cannot complete [...]

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