Blog Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Fri, 26 Apr 2024 11:02:07 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 Empowering communities: A comprehensive guide to enhancing local government services in the UK https://www.itouchvision.com/local-government-services/?utm_source=rss&utm_medium=rss&utm_campaign=local-government-services Fri, 26 Apr 2024 11:02:07 +0000 https://www.itouchvision.com/?p=23494 A comprehensive guide to enhancing local government services in the UK Empowering communities for better future Local councils are the lifeblood of communities across the United Kingdom, providing essential services and support to residents of all ages and backgrounds. From education and healthcare to housing and environmental protection, councils [...]

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]]> 23494 How is Big Data Analytics shaping up the Internet of Things? https://www.itouchvision.com/big-data-analytics-shaping-iot/?utm_source=rss&utm_medium=rss&utm_campaign=big-data-analytics-shaping-iot Fri, 23 Feb 2024 11:43:25 +0000 https://www.itouchvision.com/?p=23480 How is Big Data Analytics shaping up the Internet of Things? Influencing the IoT landscape Big Data Analytics is an important enabler when it comes to moulding the Internet of Things (IoT). Big data and loT make a significant impact on companies’ ability to capturе and analyse data to [...]

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]]> 23480 AI in customer support for UK councils: Transforming public sector helpdesks https://www.itouchvision.com/ai-in-customer-support-helpdesk/?utm_source=rss&utm_medium=rss&utm_campaign=ai-in-customer-support-helpdesk Wed, 14 Feb 2024 12:09:18 +0000 https://www.itouchvision.com/?p=23440 AI in customer support for UK councils Transforming public sector helpdesks In today's digital age, the integration of Artificial Intelligence (AI) into customer support has become a game-changer for public sector entities like UK councils. Among the various AI-powered tools, chatbots and automation are revolutionising the helpdesk ecosystem, enhancing operational efficiency [...]

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]]> 23440 The latest trends in asset management software for UK councils https://www.itouchvision.com/asset-management-software/?utm_source=rss&utm_medium=rss&utm_campaign=asset-management-software Thu, 28 Dec 2023 09:56:34 +0000 https://www.itouchvision.com/?p=23412 The latest trends in asset management software for UK councils Navigating efficiency and innovation for local government In the ever-evolving landscape of local governance in the United Kingdom, the role of innovative technologies cannot be overstated. Among these, Asset Management Software (AMS) stands out as a beacon of efficiency, [...]

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]]> 23412 How council mergers are improving service delivery challenges? https://www.itouchvision.com/council-mergers/?utm_source=rss&utm_medium=rss&utm_campaign=council-mergers Fri, 01 Dec 2023 10:53:42 +0000 https://www.itouchvision.com/?p=23403 How council mergers are improving service delivery challenges? The role of unitary councils in alleviating economic strain In the wake of economic challenges and fiscal crises, local government entities in the United Kingdom have been compelled to explore innovative strategies to navigate the storm. One particularly notable approach gaining [...]

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]]> 23403 Navigating the economic challenges: How UK councils can leverage technology to sustain services https://www.itouchvision.com/economic-challenges/?utm_source=rss&utm_medium=rss&utm_campaign=economic-challenges Fri, 27 Oct 2023 11:15:47 +0000 https://www.itouchvision.com/?p=23367 How UK councils can leverage technology to sustain services Navigating the economic challenges The economic landscape in the United Kingdom has witnessed significant fluctuations in recent years, and its impact on local government bodies, such as councils, has been profound. These councils play a pivotal role in delivering essential [...]

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]]> 23367 From good to great: Elevating service standards in your local authority https://www.itouchvision.com/improve-service-standards/?utm_source=rss&utm_medium=rss&utm_campaign=improve-service-standards Fri, 06 Oct 2023 09:15:25 +0000 https://www.itouchvision.com/?p=23353 From good to great: Elevating service standards in your local authority A roadmap to service delivery excellence Local authorities are at the heart of shaping the quality of life for their communities. As expectations continue to rise, efficient and effective services become paramount. "Elevating Service Standards in Your Local [...]

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]]> 23353 From legacy systems to custom apps: Modernising your IT infrastructure https://www.itouchvision.com/modernising-your-it-infrastructure/?utm_source=rss&utm_medium=rss&utm_campaign=modernising-your-it-infrastructure Thu, 28 Sep 2023 09:06:20 +0000 https://www.itouchvision.com/?p=23338 From legacy systems to custom apps: Modernising your IT infrastructure Revamp, reinvent, and renew your IT transformation journey In today's rapidly evolving business landscape, staying competitive means adapting to new technologies and trends. One of the most critical aspects of this adaptation is modernising your IT infrastructure. For many [...]

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]]> 23338 Modernising FOI: Technology’s Influence on Information Access https://www.itouchvision.com/freedom-of-information/?utm_source=rss&utm_medium=rss&utm_campaign=freedom-of-information Wed, 23 Aug 2023 11:48:17 +0000 https://www.itouchvision.com/?p=23298 Modernising FOI: Technology's Influence on Information Access Tech-powered management of Freedom of Information requests In an era of unprecedented technological advancement, the way governments handle Freedom of Information (FOI) requests is undergoing a profound transformation. As information becomes more accessible and interconnected, the traditional processes of submitting, processing, and [...]

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]]> 23298 Effortless Allotment Management: Honouring National Allotments Week 2023 https://www.itouchvision.com/allotment-management/?utm_source=rss&utm_medium=rss&utm_campaign=allotment-management Wed, 16 Aug 2023 09:20:22 +0000 https://www.itouchvision.com/?p=23285 Effortless Allotment Management: Honouring National Allotments Week Revolutionize Allotment Management through My Council Services National Allotments Week is a time of the year that resonates with gardening enthusiasts and community members alike. As we come together to honour the tradition of cultivating vibrant allotments, it also serves as an [...]

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