Posts by Swati Kungwani

New-age workplace – A culture beyond ‘fixed’ schedules and ‘concrete’ walls

Fri, 01 Nov 2019 10:08:25 +0000

New-age workplace – A culture beyond ‘fixed’ schedules & ‘concrete’ walls A brief guide on flexible working schedules and mobile workers! Change is eternal. Times are changing and so is the way we live and work. Technology has given new dimensions to produce and consume services. Likewise, businesses [...]

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5 things that are NOT relevant in modern customer service

Fri, 27 Sep 2019 09:34:05 +0000

5 things that are NOT relevant in modern customer service Think like a customer, Act as an employee! What is customer service? It may include several things and hold different meanings. Perhaps, it’s a term that is extremely important for all businesses. Coming to a proper definition, there [...]

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Guest Post: Best practices for field service optimisation

Tue, 25 Jun 2019 13:26:05 +0000

Best practices for optimising field service operations Top eight tips covering all aspects of the industry! Management of a company offering field services is almost impossible if you don’t plan out every step of your operations. From coordinating schedules to tracking equipment, you need to make sure your [...]

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Why should the local government focus on bringing innovation in waste management?

Fri, 08 Mar 2019 13:26:17 +0000

Why should local authorities focus on bringing innovation in waste management? From Fragmented to Connected & Intelligent Waste Management! ‘Smart cities’ is the term that sets high expectations and tough challenges. The definition of a smart city has been evolving over the years. Newer technologies continue to emerge [...]

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HVAC Industry’s Journey towards a Smarter Future

Fri, 01 Feb 2019 09:54:16 +0000

HVAC Industry’s Journey towards a Smarter Future Collaboration. Optimisation. Mobilisation. Digital transformation is a hot potato in every sector. It has made business operations flexible, responsive and connected. HVAC is not an exception. The HVAC industry is leading towards digital-led innovation to do more meaningful business. The digitally-enabled [...]

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Mobilising the Workforce in 2019!

Fri, 11 Jan 2019 10:27:50 +0000

Mobilising the Workforce in 2019! What are the technology trends for the workforce? Hello 2019, Hello Mobility! We are in the first week of the New Year and it’s time to talk business. This year seems to be quite amazing already on the technological front. We expect to [...]

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Guest Blog- The ultimate guide to Field Force Automation!

Fri, 14 Dec 2018 10:06:47 +0000

What things should you know about Field Service Automation? The ultimate guide to Field Force Automation! If you’ve landed here, you’ve probably heard someone — maybe a competitor, consultant, or team member — mention what they like about using field service automation. Now, you’re looking to dig a [...]

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Does Your Ticket Management Software Help or Hinder Your Operations?

Fri, 07 Dec 2018 10:04:56 +0000

Does your Ticket Management Software help or hinder your operations? Choose Smartly, Optimise Effectively, And Invest Beneficially! Every organisation encounters issues, whether they are internal or external. The management addresses some of the administrative as well as high-level issues. On the other hand, the IT department handles the [...]

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Why a scaling business needs the perfect employee management system?

Fri, 26 Oct 2018 13:38:07 +0000

Technology in the form of employee management system is a cost-effective and long-term solution to streamline the scaling-up process of a business.

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How can the small companies grow big with the right Mobile CRM?

Fri, 05 Oct 2018 13:37:58 +0000

How can the small companies grow big with the right Mobile CRM? Seize the New-Age Mobile Opportunities! Mobile phones have become a necessity for this world. The dependency on mobile phones is increasing day-by-day owing to the benefits like convenience, accessibility, affordability, and personalisation. We feel independent by [...]

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