Guest Blog Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Wed, 26 Jun 2019 09:45:12 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 Guest Post: Best practices for field service optimisation https://www.itouchvision.com/field-service-management-best-practices/?utm_source=rss&utm_medium=rss&utm_campaign=field-service-management-best-practices Tue, 25 Jun 2019 13:26:05 +0000 https://www.itouchvision.com/?p=22838 Best practices for optimising field service operations Top eight tips covering all aspects of the industry! Management of a company offering field services is almost impossible if you don’t plan out every step of your operations. From coordinating schedules to tracking equipment, you need to make sure your [...]

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Guest Blog – How to measure the quality of your customer service? https://www.itouchvision.com/measuring-customer-service-quality/?utm_source=rss&utm_medium=rss&utm_campaign=measuring-customer-service-quality Fri, 28 Apr 2017 10:52:47 +0000 https://www.itouchvision.com/?p=20847 How To Measure The Quality Of Your Customer Service? Attention. Analysis. Assertion. Customer service is one of the aspects of a business that is difficult to map on a chart like others. In today's post, our guest author shares some valuable insights on measuring customer service quality and [...]

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