Customer Mobile Apps Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Mon, 30 Sep 2019 07:50:27 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 5 things that are NOT relevant in modern customer service https://www.itouchvision.com/customer-service-myths/?utm_source=rss&utm_medium=rss&utm_campaign=customer-service-myths Fri, 27 Sep 2019 09:34:05 +0000 https://www.itouchvision.com/?p=22878 5 things that are NOT relevant in modern customer service Think like a customer, Act as an employee! What is customer service? It may include several things and hold different meanings. Perhaps, it’s a term that is extremely important for all businesses. Coming to a proper definition, there [...]

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How can the small companies grow big with the right Mobile CRM? https://www.itouchvision.com/best-crm-app-benefits/?utm_source=rss&utm_medium=rss&utm_campaign=best-crm-app-benefits Fri, 05 Oct 2018 13:37:58 +0000 https://www.itouchvision.com/?p=22267 How can the small companies grow big with the right Mobile CRM? Seize the New-Age Mobile Opportunities! Mobile phones have become a necessity for this world. The dependency on mobile phones is increasing day-by-day owing to the benefits like convenience, accessibility, affordability, and personalisation. We feel independent by [...]

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How can utility companies improve their customer experiences? https://www.itouchvision.com/improve-utility-crm-experiences/?utm_source=rss&utm_medium=rss&utm_campaign=improve-utility-crm-experiences Wed, 15 Feb 2017 11:13:02 +0000 https://www.itouchvision.com/?p=20286 How can utility companies improve their customer experiences? The ball is in your court with the next-gen Utility CRM platform! The utility industry growth, which was considered to be quite static in the past, is now going through the twists of modernisation and digital transformation. Off lately, the [...]

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5 Ways to Accelerate Innovation in Customer Service https://www.itouchvision.com/5-innovative-customer-service-strategies/?utm_source=rss&utm_medium=rss&utm_campaign=5-innovative-customer-service-strategies Sat, 28 Jan 2017 07:21:04 +0000 https://www.itouchvision.com/?p=20006 5 Ways to Accelerate Innovation in Customer Service Modernise your approach to amaze your customers! Innovative customer service is the fundamental differentiator in the current competitive market. The concept involves connected customer service, collective smart work, mobile experience, social presence, and the ease of accessibility given to the [...]

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How can councils master the art of juggling with citizens, costs, and channel shifts? https://www.itouchvision.com/digital-government-costs-citizens-channel-shift/?utm_source=rss&utm_medium=rss&utm_campaign=digital-government-costs-citizens-channel-shift Thu, 14 Jul 2016 10:05:59 +0000 https://www.itouchvision.com/?p=18206 How can councils master the art of juggling with Citizens, Costs, and Channel shifts? The government is the most important and ever-functioning sector. While the world is experiencing the impact of technology simplifying the businesses and lives, the public sector is far in the race. Since the public administrators [...]

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The Ultimate Guide To Customer Help desk Software https://www.itouchvision.com/help-desk-software/?utm_source=rss&utm_medium=rss&utm_campaign=help-desk-software https://www.itouchvision.com/help-desk-software/#respond Thu, 30 Jun 2016 10:10:17 +0000 https://www.itouchvision.com/?p=17871 The Ultimate Guide to Buying Customer Help desk Software Top 3 Points to Consider to avoid a Bad Decision! What does a modern customer expect? Have we been successful in establishing customer relationships? How should we strategize a customer service policy aligned with the business goals? Many questions [...]

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What mobile devices do you support? https://www.itouchvision.com/mobile-friendly-apps/?utm_source=rss&utm_medium=rss&utm_campaign=mobile-friendly-apps https://www.itouchvision.com/mobile-friendly-apps/#respond Tue, 14 Jun 2016 11:49:53 +0000 https://www.itouchvision.com/?p=17784 What mobile devices do you support? Every application developed at iTouchVision undergoes a proper project management cycle to ensure it delivers the best value to the users. Since we all are aware of the wide range of mobile platforms available in the market and being used by the people, one [...]

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How do I change my web and mobile app logo? https://www.itouchvision.com/bespoke-software-solution-logo-options/?utm_source=rss&utm_medium=rss&utm_campaign=bespoke-software-solution-logo-options https://www.itouchvision.com/bespoke-software-solution-logo-options/#respond Tue, 14 Jun 2016 11:17:00 +0000 https://www.itouchvision.com/?p=17777 How do I change my web and mobile app logo? It is very important to associate your logo as a symbol of identity on the bespoke software solution. It helps to create an image for your organisation as a brand to your users. Considering the importance of branding, our software [...]

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How do I change between tile and list view? https://www.itouchvision.com/custom-development-layouts/?utm_source=rss&utm_medium=rss&utm_campaign=custom-development-layouts https://www.itouchvision.com/custom-development-layouts/#respond Tue, 14 Jun 2016 10:55:50 +0000 https://www.itouchvision.com/?p=17770 How do I change between tile and list view with custom development options? Custom development allows setting the tab settings or switch between different views for the platform and application. We have made it easy to select the desired view from the administration section which can [...]

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How do I upload my own icons? https://www.itouchvision.com/app-interface-design-icons/?utm_source=rss&utm_medium=rss&utm_campaign=app-interface-design-icons https://www.itouchvision.com/app-interface-design-icons/#respond Tue, 14 Jun 2016 10:30:22 +0000 https://www.itouchvision.com/?p=17764 How do I upload my own icons? Visual experience with app interface design should always be fascinating for the end-user. Use of images, icons, and graphics along with the text makes it easier to be accepted by the users. Icons are self-explanatory elements that enrich browsing familiarity and make it [...]

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