Self Service Archives - iTouchVision

What is a self-service app?

Thu, 09 Jun 2016 12:00:38 +0000

What is a self-service app? Self-service channel, on a general basis, is a facility provided by the organisation to its end users to access different functionalities like buying a product, requesting a service, checking status, getting contact information, booking an appointment, etc. All these functions can be done by the [...]

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Can the users pay bills online through mobile app?

Thu, 09 Jun 2016 11:59:32 +0000

Can the users pay bills online through a mobile app? A self-service portal and application are complete with features to provide a secure payment gateway. As it facilitates to order, request or purchase, it must have a provision to complete it with a payment module. Our application has a set of [...]

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Can you link the portal to my company’s internal systems?

Thu, 09 Jun 2016 11:29:34 +0000

Can you do software integration to my company’s internal systems? An organisation has different systems being used as a whole or for specific departments. It is very critical to check the compatibility of all these systems with the new system to be introduced for a seamless software integration and hassle-free [...]

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Self-service platform branding options

Thu, 09 Jun 2016 11:03:56 +0000

Can the self-service platform be branded in my company’s style? Branding is important to create a unique and trustworthy image for your target audience. Users should be able to appreciate the consistency of enterprise self-service applications and associate themselves with it. Uniformity and consistency in branding determine the standards of [...]

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Can you link in with my own company “one” account?

Thu, 09 Jun 2016 10:12:11 +0000

Can you link in with my company's own “one” account? Having a single centralised mode of authentication and authorisation is always preferred compared to handling and checking multiple accounts. Often, the governance teams and auditors are concerned about receiving different credentials for every single system. Our platform is flexible and [...]

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