Workforce Management Archives - iTouchVision

What is a MobileWorker?

Fri, 10 Jun 2016 13:05:06 +0000

What is a MobileWorker? MobileWorker is a device independent cloud workforce management platform. It is designed and developed to enable the workforce to complete their tasks in an effective manner and communicate with the back-office staff. It is an application with features to accurately log any kind of work order [...]

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Can you assign scheduled tasks to a MobileWorker?

Fri, 10 Jun 2016 12:48:10 +0000

Can you assign scheduled tasks to a MobileWorker? The rising customer expectations have been the driving force to enable optimised and on-time service delivery. Task scheduling, allocation and distribution demands special attention of the back-office executives so that no request is missed out or goes unattended. MobileWorker application is [...]

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Does the Mobile Worker platform enable routing to the next job based on distance and traffic conditions?

Fri, 10 Jun 2016 12:36:43 +0000

Does the Mobile Worker platform enable routing to the next job based on distance and traffic conditions? Companies engaged in sending out their field teams to different locations for completing different tasks, deliver orders and fulfill service requests are often having the concern of travel, fuel costs and time. Spending [...]

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Can my field representative raise an alarm in case of dangerous situation?

Fri, 10 Jun 2016 12:22:30 +0000

Can my field representative raise an alarm in case of dangerous situation? To address the managers’ concern about field workers’ safety, the Mobile Worker platform has Lone worker alarm functionality to raise an alarm and call the team for help. Mobile Worker’s application with lone worker alarm has the Check-in button [...]

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Do the field teams need to come to an office to submit their work report?

Fri, 10 Jun 2016 12:09:59 +0000

Do the field teams need to come to an office to submit their work report? The primary motive of MobileWorker application is to implement a paperless remote working system for the representatives who need to travel across the locations and synchronise it with the back-office in a centralised manner. MobileWorker has been [...]

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Is it possible to capture data offline?

Fri, 10 Jun 2016 11:55:10 +0000

Is it possible to capture data offline? Our mobile working application allows changes to be made for eForms & task data including but not limited to the capture of signature, images, videos etc., all in offline mode. This offline integration feature works on Android, iPhone, Windows Mobile and Windows Desktop [...]

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