Council Services Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Fri, 09 Feb 2024 06:05:34 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 Customer Advisory Board Conference 2017 https://www.itouchvision.com/event/customer-advisory-board-conference-2017/?utm_source=rss&utm_medium=rss&utm_campaign=customer-advisory-board-conference-2017 Tue, 04 Jul 2017 09:30:00 +0000 https://www.itouchvision.com/?post_type=tribe_events&p=21154 Customer Advisory Board Conference 2017 The Customer Advisory Board (CAB) conference is organised every year for the My Council Services clients. This year again, CAB is taking place on 4th July 2017 to meet our customers. It is always a pleasure to connect with the users and know their experience of using our platform as well as seek [...]

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Council Handbook for Digital Transformation in 2017 https://www.itouchvision.com/white-paper-council-digital-strategy-2017/?utm_source=rss&utm_medium=rss&utm_campaign=white-paper-council-digital-strategy-2017 https://www.itouchvision.com/white-paper-council-digital-strategy-2017/#respond Fri, 06 Jan 2017 09:40:01 +0000 https://www.itouchvision.com/?p=19690 Council Handbook for Digital Transformation in 2017 What’s inside the guide? Innovation and Digital – are the two words to swear by in this era. While on one side, private sector and individuals have been rushing and happily espousing this digital boom, we are yet to [...]

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iTouchVision’s CRM versus Firmstep CRM https://www.itouchvision.com/itouchvision-compared-to-firmstep-crm/?utm_source=rss&utm_medium=rss&utm_campaign=itouchvision-compared-to-firmstep-crm https://www.itouchvision.com/itouchvision-compared-to-firmstep-crm/#respond Thu, 14 Apr 2016 10:02:05 +0000 https://www.itouchvision.com/?p=17062 Why choose iTouchVision’s CRM solution over Firmstep CRM? Technology has enabled a working transformation that has revolutionized the way citizens, businesses and public bodies interact, report issues, gain access to information and services, and organise their staff and work. Digital tools have attracted councils with the benefits of citizen engagement, [...]

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Local Council Services – 5 Points of Transformation https://www.itouchvision.com/local-council-services-transformation/?utm_source=rss&utm_medium=rss&utm_campaign=local-council-services-transformation https://www.itouchvision.com/local-council-services-transformation/#respond Tue, 23 Feb 2016 10:08:53 +0000 https://www.itouchvision.com/?p=16597 5 Points of Transformation for Local Council Services Citizen-centric era wants optimized services, engagement and efficiency. The profound impact of technology has made it evident for every local council and public sector organization to adopt new ways of working. The recent digital upsurge across the world demands government to [...]

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