Resources Archives - iTouchVision UK Customer Service Software, Cloud Service and Support CRM platform Thu, 29 Oct 2020 12:09:51 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.5 39676639 A Comprehensive Guide for Field Service Dynamics https://www.itouchvision.com/field-service-management-system-guide/?utm_source=rss&utm_medium=rss&utm_campaign=field-service-management-system-guide https://www.itouchvision.com/field-service-management-system-guide/#respond Wed, 08 Feb 2017 10:22:54 +0000 https://www.itouchvision.com/?p=19809 A Comprehensive Guide for Field Service Management in 2017 What’s inside the guide? Field service management is often referred to as a mobility business. It is one of the arduous sectors dealing with off-site mobile workers, office administration employees and diversely located customers with varied service requests [...]

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]]> https://www.itouchvision.com/field-service-management-system-guide/feed/ 0 19809 Digital Transformation in Energy Industry https://www.itouchvision.com/white-paper-digital-transformation-in-energy-industry/?utm_source=rss&utm_medium=rss&utm_campaign=white-paper-digital-transformation-in-energy-industry https://www.itouchvision.com/white-paper-digital-transformation-in-energy-industry/#respond Thu, 19 Jan 2017 10:40:26 +0000 https://www.itouchvision.com/?p=19906 How to embrace the digital transformation in energy industry? What’s inside the guide for the industry professionals? Energy and utility companies are facing constant challenges owing to the global changes in customer expectations and financial crisis. To position itself well for the future, every enterprise in the energy and [...]

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]]> https://www.itouchvision.com/white-paper-digital-transformation-in-energy-industry/feed/ 0 19906 Council Handbook for Digital Transformation in 2017 https://www.itouchvision.com/white-paper-council-digital-strategy-2017/?utm_source=rss&utm_medium=rss&utm_campaign=white-paper-council-digital-strategy-2017 https://www.itouchvision.com/white-paper-council-digital-strategy-2017/#respond Fri, 06 Jan 2017 09:40:01 +0000 https://www.itouchvision.com/?p=19690 Council Handbook for Digital Transformation in 2017 What’s inside the guide? Innovation and Digital – are the two words to swear by in this era. While on one side, private sector and individuals have been rushing and happily espousing this digital boom, we are yet to [...]

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]]> https://www.itouchvision.com/white-paper-council-digital-strategy-2017/feed/ 0 19690 Why a world class Customer Service Platform is the key to a successful SaaS business? https://www.itouchvision.com/saas-white-paper-on-customer-support/?utm_source=rss&utm_medium=rss&utm_campaign=saas-white-paper-on-customer-support https://www.itouchvision.com/saas-white-paper-on-customer-support/#respond Mon, 03 Oct 2016 12:59:25 +0000 https://www.itouchvision.com/?p=18946 White Paper on Importance of Customer Support for SaaS (Software as a Service) Providers What’s inside the guide? This SaaS white paper uncovers various aspects of B2B support relations. We have emphasised the importance of customer support and service for the SaaS providers to reduce the [...]

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