Service Management Archives - iTouchVision

Guest Post: Best practices for field service optimisation

Tue, 25 Jun 2019 13:26:05 +0000

Best practices for optimising field service operations Top eight tips covering all aspects of the industry! Management of a company offering field services is almost impossible if you don’t plan out every step of your operations. From coordinating schedules to tracking equipment, you need to make sure your [...]

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HVAC Industry’s Journey towards a Smarter Future

Fri, 01 Feb 2019 09:54:16 +0000

HVAC Industry’s Journey towards a Smarter Future Collaboration. Optimisation. Mobilisation. Digital transformation is a hot potato in every sector. It has made business operations flexible, responsive and connected. HVAC is not an exception. The HVAC industry is leading towards digital-led innovation to do more meaningful business. The digitally-enabled [...]

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Mobilising the Workforce in 2019!

Fri, 11 Jan 2019 10:27:50 +0000

Mobilising the Workforce in 2019! What are the technology trends for the workforce? Hello 2019, Hello Mobility! We are in the first week of the New Year and it’s time to talk business. This year seems to be quite amazing already on the technological front. We expect to [...]

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Guest Blog- The ultimate guide to Field Force Automation!

Fri, 14 Dec 2018 10:06:47 +0000

What things should you know about Field Service Automation? The ultimate guide to Field Force Automation! If you’ve landed here, you’ve probably heard someone — maybe a competitor, consultant, or team member — mention what they like about using field service automation. Now, you’re looking to dig a [...]

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What is BIM and how does it work with CAFM?

Fri, 27 Jul 2018 11:00:26 +0000

What is BIM and how does it work with CAFM? Putting CAFM BIM together for Profitability and Sustainability! BIM stands for Building Information Modelling. It deals with the features of the infrastructure of a building or a facility. The stakeholders can visualise a building and its components including [...]

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How is AI making the ‘Helpdesk’ solutions more powerful?

Mon, 11 Jun 2018 14:16:20 +0000

How is AI making the ‘Helpdesk’ solutions more powerful? Learn about the new opportunities in the era of AI Customer Service! Artificial Intelligence is no more a new or rare term. The importance of AI or artificial intelligence is increasing with every passing day. It is attracting sectors [...]

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How to choose the best helpdesk software for a SaaS-based business?

Thu, 31 May 2018 06:49:25 +0000

How to choose the best helpdesk software for a SaaS-based business? Helping businesses help their customers with improved processes! In the customer-oriented market, business survival depends on the ‘best’ customer experience. Further, the technological advancements and competitive prices have made it tricky for a business to retain the [...]

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What is CAFM?

Wed, 23 May 2018 09:54:31 +0000

What is CAFM? Computing the Benefits of using Computer-Aided Facilities Management! The invasion of technology is evident in all sectors. The world is tracing its journey from paper to digital. And, facilities management is a part of this transformation. It’s a real task to manage a commercial or [...]

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Innovate. Implement. Improve

Fri, 23 Feb 2018 12:45:15 +0000

How will technology help the government to boost productivity? Innovate. Implement. Improve The growing influence of technology is changing the landscape of work. People are inclined to do more with less. Like all other sectors, the government is also seeking the potential benefits of this technological boom. It’s [...]

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How IoT is driving the ‘Culture of Connected Buildings’?

Fri, 09 Feb 2018 12:49:29 +0000

How IoT is driving the ‘Culture of Connected Buildings’? IoT and Smart Buildings Are Far From What You Have In Mind! Buildings are an important part of our everyday lives. An average person’s daily life revolves around living in apartment, residential towers, and homes; working in commercial units, [...]

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